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  1. Help
  2. PayForward® Prepaid Visa® Debit Card
  3. Security

Security

  • What should I do if my PayForward® Prepaid Visa® Debit Card is lost or stolen?
  • What if I forgot or need to change my PIN?
  • How do I select and set up my Personal Identification Number (PIN)?
  • Can I change my Personal Identification Number (PIN)?
  • Is my confidential information secure online?
  • Is my PayForward® Prepaid Visa® Debit Card protected against fraud?
  • Will I be liable for any purchases that are made before the PayForward® Prepaid Visa® Debit Card is reported lost or stolen?

Important Contact Information:

Contact PayForward Member Services at 1-844-944-9273 Monday-Friday from 5:30 am to 5:00 pm PST (8:30 am to 8 pm EST) or email support@payforward.com

Lost Card Information: What should I do if my PayForward® Prepaid Visa® Debit Card is lost or stolen?

Registration Information: How do I register?