Manage your PayForward card
- My account is suspended or closed
- How do I check my balance?
- Will I get a paper statement?
- What if my card is declined?
- What constitutes an error?
- Why is the amount pending sometimes different than what I actually spent?
- I bought something, but my balance doesn't show any money taken off. Why?
- I bought something for X amount of dollars, but my balance is only down by $1. Why?
- I bought something online, and it was declined, but I had enough money for the purchase. Why?
- What do I do if I have a question or think there is an error on my card?
- How do I make a purchase for more than the balance on my card?
- How do I return something purchased with the PayForward card?
- What if I change my mind and want to cancel (void) a purchase?