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Your PayForward Account

eGift Cards

  • What is the balance of my eGift card?
  • How to print out eGift Cards for Safeway, Albertsons, Vons, Pavilions, Tom Thumb, Carrs, and Randalls or other Print merchants
  • Where is my eGift card?

Logging in, logging out, and your password

  • How to log in
  • How to log out
  • Verify your email address
  • Change Your Password
  • I forgot my username
  • I forgot my password or having troubles logging in
See all 7 articles

Account

  • Setting Up Your Profile
  • How do I update my mailing address, email address, or phone number?
  • How to close your account

Important Contact Information:

Contact PayForward Member Services at 1-844-944-9273 Monday-Friday from 5:30 am to 5:00 pm PST (8:30 am to 8 pm EST) or email support@payforward.com or Submit a Request

Lost Card Information: What should I do if my PayForward® Prepaid Visa® Debit Card is lost or stolen?

Registration Information: How do I register?