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  1. Help
  2. Use Your Cash Back Rewards

Use Your Cash Back Rewards

Ways to use your cash back

  • How do I get the cash I earned out of my PayForward account?
  • Send money to a friend
  • What is an eGift card and how do I use it?
  • What happens if I return something I purchased?

Important Contact Information:

Contact PayForward Member Services at 1-844-944-9273 Monday-Friday from 5:30 am to 5:00 pm PST (8:30 am to 8 pm EST) or email support@payforward.com

Lost Card Information: What should I do if my PayForward® Prepaid Visa® Debit Card is lost or stolen?

Registration Information: How do I register?