Check your reservation

Mobile

1. Tap Profile.

2. Tap Reservations.

3. You can see any upcoming trips or past trips.

To cancel or make changes to your reservation, see your confirmation email. Some reservations are non-refundable.

Note: You can also see your reservations by tapping the PayForward account and then tap the hotel.

Website

1. Click your avatar (upper right corner).

2. Click My Reservations.

3. You can see any upcoming trips or past trips.

reservation_01.png

To cancel or make changes to your reservation, see your confirmation email. Some reservations are non-refundable.

Note: You can also see your reservations by click on Available Balance and scrolling down to My eGift Cards. Click the hotel, and you’ll see the details.