Contact Us

Contact 

Contact Information

Hours of Operation

General questions and support

Member Services
support@payforward.com

 

Integrated voice response

844-944-9273

24 hours a day, 7 days a week

Help

support.payforward.com

24 hours a day, 7 days a week

Financial services: Speak with a Member Services Agent

Member Services
844-944-9273

7 a.m.- 7 p.m. Pacific Time; 7 days a week

Closed Bank Holidays

Online Cardholder Website

www.PayForward.com

24 hours a day, 7 days a week

Merchants

merchants@payforward.com
661.295.7135 ext. 105

9 a.m. - 5 p.m. Pacific Time Monday - Friday

Schools

schools@payforward.com
661.295.7135 ext. 105

9 a.m. - 5 p.m. Pacific Time Monday - Friday

Nonprofit Organizations and Charities

nonprofits@payforward.com
661.295.7135 ext. 105

9 a.m. - 5 p.m. Pacific Time Monday - Friday

Suggestions or Comments

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24 hours a day, 7 days a week

Mailing Address

PayForward
ATTN: Member Services
P.O. BOX 2155
Sioux Falls, SD 57101 

Delivery Mon-Sat,

Except for select National Holidays

Dispute Mailing Address

PayForward
ATTN: Dispute Resolution
P.O. BOX 711
Sioux Falls, SD 57101 

Delivery Monday - Saturday,

Except for select National Holidays