| Contact |
Contact Information |
Hours of Operation |
|
General questions and support |
Member Services |
|
|
Integrated voice response |
844-944-9273 |
24 hours a day, 7 days a week |
|
Help |
24 hours a day, 7 days a week |
|
|
Financial services: Speak with a Member Services Agent |
Member Services |
5:30 a.m.- 5:00 p.m. Pacific Time; Monday - Friday Closed Holidays |
|
Online Cardholder Website |
24 hours a day, 7 days a week | |
|
Merchants |
9 a.m. - 5 p.m. Pacific Time Monday - Friday | |
|
Nonprofit Organizations and Charities |
9 a.m. - 5 p.m. Pacific Time Monday - Friday | |
|
Mailing Address |
PayForward Member Services |
Delivery Monday - Saturday, except for select National Holidays |
|
Dispute Mailing Address |
PayForward Dispute Resolution |
Delivery Monday - Saturday, except for select National Holidays |