Contact Us

Contact 

Contact Information

Hours of Operation

General questions and support

Member Services
support@payforward.com

 

Integrated voice response

844-944-9273

24 hours a day, 7 days a week

Help

support.payforward.com

24 hours a day, 7 days a week

Financial services: Speak with a Member Services Agent

Member Services
844-944-9273

5:30 a.m.- 5:00 p.m. Pacific Time; Monday - Friday

Closed Holidays

Online Cardholder Website

www.PayForward.com

24 hours a day, 7 days a week

Merchants

merchants@payforward.com
661.295.7135 ext. 105

9 a.m. - 5 p.m. Pacific Time Monday - Friday

Schools

schools@payforward.com
661.295.7135 ext. 105

9 a.m. - 5 p.m. Pacific Time Monday - Friday

Nonprofit Organizations and Charities

nonprofits@payforward.com
661.295.7135 ext. 105

9 a.m. - 5 p.m. Pacific Time Monday - Friday

Mailing Address

PayForward Member Services
27200 Tourney Road, Suite 450
Valencia CA 91355

Delivery Monday - Saturday, except for select National Holidays

Dispute Mailing Address

PayForward Dispute Resolution
27200 Tourney Road, Suite 450
Valencia CA 91355

Delivery Monday - Saturday, except for select National Holidays