When you receive your PayForward® Prepaid Visa® Debit Card in the mail, call or 844-914-9273 (the number that appears on the card's sticker) and follow the prompts to activate the card.
Please call from the phone number that is registered with the account.
For security purposes, activate the card within 60 days. If the card isn't activated within 60 days the account will be suspended.
If you encounter any issues activating the card or your account is suspended, please call Member Services at 844-944-9273 and press 0 to speak with an agent.