I forgot my password or having troubles logging in

Mobile app

1. Tap Log In.

2. Tap Forgot your password.

3. Enter your email address and tap Send Email.

4. Log into your email account and open the email from PayForward.

5. Click the link in the email. Note: for your security, this link expires in 1 hour. 

6. Enter your email address and new password.

You're good to go! If you run into any problems, give us a call at 844-944-9273 or send us an email at support@payforward.com.

Website

1. Go to https:// payforward.com/#login.

2. Click Forgot your password.

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3. Enter your email address and click Send.

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4. Log into your email account and open the email from PayForward.

5. Click the link in the email. Note: for your security, this link expires in 1 hour. 

6. Enter your email address and new password.

You're good to go! If you run into any problems, give us a call at 844-944-9273 or send us an email at support@payforward.com.